Address for returns:
University of Massachusetts Press
c/o Chicago Distribution Center
11030 South Langley Ave.
Chicago, IL 60628
All books returned must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.
CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available.
Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date.